Archive for January, 2011

The Five W’s (and one H) of Designing Cost Systems

Thursday, January 20th, 2011 | Posted by Stacey Adams in Blog

There comes a point in every process manufacturing organization when you know that you need a robust cost accounting system.  Whether you choose to build a system from scratch, or purchase and configure a system, there are six questions you should ask (and answer) before you embark on the project.

WHO benefits from the cost system?
There are two distinct audiences for a cost system.  The most obvious are the cost accountants and managers who use the system daily.  This group is most interested in increasing accuracy and functionality, reducing the time needed to maintain the system, and eliminating redundancy when entering data.  Beyond the daily users, there is a group of stakeholders who have less interest in the inner workings of the system, but they are customers of the data that is generated in the cost system.  These plant managers, sales and marketing managers, industrial engineers, and IT managers all have a vested interest in ensuring that the cost system delivers accurate results and works well with the existing IT architecture.  The cost system must meet the needs of both groups to gain acceptance in your company.

WHAT should be included in the design of the cost system? 
The biggest driver of the cost system’s design is determined by the information needs of the organization.  Do you need to know standard costs, actual costs, or both? Are you a job costing or activity-based costing shop?  Do you understand the effects of changing market conditions on your production costs?  The answers to these questions lead to more questions that ultimately lead to the best methods to integrate systems and report results.

WHEN will the model interactions occur? 
The most significant interaction between your cost system and the other systems occurs at launch.  It’s when all of the bells and whistles are turned on, costs are calculated, reports are generated and systems are updated.  To get to the launch date, you need a detailed project plan that includes target dates, milestones, delivery schedules and critical paths are keys to success.  Support from your company’s leadership team is probably the most important factor in making sure that the project gets off the ground and moves to completion.  Once it’s up and running, every other interaction is of equal importance.  Establishing the frequency of the cycle (daily, weekly, monthly, annually) to input and extract data is critical to providing relevant information to all of the cost system’s stakeholders.

WHERE should you locate the cost system? 
The physical location of the cost system will impact the overall design of the models and how they function. Some companies require a centrally managed solution where the corporate cost accounting group manages all costing and each manufacturing facility uses the same rules for calculating costs.  Another option is a co-located system where system resides on a dedicated server and is generally managed by a costing group, but each manufacturing facility has their own costing rules.  The third option is the ‘build and drop’ system where each manufacturing facility has its own cost system installed on a local server.  Here, the costing rules are specific to the location and maintained by the local staff.  The best approach varies and it’s up to your leadership team to decide the best approach to roll out your costing system.

WHY do you need a cost system?
There are so many reasons why a company would want a cost system, but there’s only one reason why you need one – to know your costs.  Without accurately knowing the costs associated with producing the goods you sell, you’ll never know if you’re maximizing profits, selling to the right customers, producing the best mix of products, or any of other important metrics for success in your business.  At the root of every major business decision is the cost of producing the products you sell. 

And finally, HOW do you get a cost system that delivers what you need?
The first step to getting the cost system of your dreams is by avoiding the pitfalls that lie on the path to success.  Approaches like hard-coding calculations and comparisons make maintaining logic and data a chore.  Focus on making your costing system as flexible as possible to ease configuring and troubleshooting your models.  Next, take a hard look at the available data and match the inputs to your desired results to make sure your goals are achievable.  Third, create a development plan that is attainable by staging components of your cost system (product costs, inventory valuation, materials management, forecasting), so the project doesn’t become overcomplicated and ultimately is never launched.

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Operations vs. Finance

Friday, January 14th, 2011 | Posted by Andy Bigalow in Blog

Operations and finance managers have the same goal, helping their companies grow profits. But if you’ve participated in an executive team meeting, you know that these two groups often disagree with each other on how to measure and interpret metrics like inventory levels, operating costs, and WIP levels.

Business BoxingDuring a presentation with one of our prospects, the company’s CFO expressed his interest in breaking the fixed and variable overhead rates into specific categories, or cost elements. His concern was that when cost variances were reported on production run, operations would push them off as a process variance. The CFO realized during our chat that by using an enterprise costing system with a more detailed model, he could determine exactly where the variance originated – machine run times, staffing, machine down time, or anywhere else. That detail would help his team to identify inefficiencies and correct them, reduce costs, save money and ultimately increase margins.

Once we’d moved past the discussion on cost elements, the COO arrived to the meeting. Without knowing what we’d already discussed, his initial reaction to costing systems is “all these solutions are the same and they don’t let you allocate the costs to where they really should be”. Not seeing the first part of the presentation on building unique cost elements, he missed the gun. But the bigger point is that the COO fired a shot across the bow at the CFO over the topic of costs allocations and cost variances. The COO’s reaction was not uncommon. Many operations managers feel that their cost accounting processes are inadequate and don’t provide the information needed to truly run the business. And, the CFO had a valid point as well – operations managers must provide more detail about how costs are accrued during the manufacturing process.

The beauty of a true enterprise cost system is its flexibility to build the cost structure that best represents the business and to accurately allocate overhead across the finished goods. Instead of having to duke it out, finance and operations leaders can both get the information they need, the way they want it.

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Welcome New Team Members Rishi Bhat and Naga Viraja Chunduru

Wednesday, January 12th, 2011 | Posted by Stacey Adams in Blog

 

Rishi Bhat

Last year was a great one for our team, and we capped it off by bringing aboard two dynamic new Application Specialists – Hrishikesh (Rishi) Bhat and Naga Viraja Chunduru. 

Rishi holds a Bachelor of Science degree in computer engineering from Pune University in India and a Master of Science degree in Management Information Systems from Texas Tech University.  Aside from technology, he loves to travel around the world and has hiked to some of the most remote parts of India.  He’s passionate about sports and loves both futbol and football.  Rishi is a big Chelsea Blues fan, so he’ll have a bit of adjusting to do with all the Manchester United fans walking the halls at 3C Software.  And, while at Texas Tech he developed a love for college football and is an avid Red Raiders fan.

Naga Chunduru

Naga graduated from Jawaharlal Nehru Technological University in India with a Bachelor of Technology degree in electronics.  After moving to the US, she completed two Master of Science degrees in Management Information Systems and Computer Science at Northern Illinois University.  In her free time, Naga enjoys the arts and loves pencil sketching and painting.  She’s also likes to veg out with the TV watching cartoons, Animal Planet and the National Geographic channel.

Want to join the 3C Software team?  Check out our Careers page to see the current job postings across the company.

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Top Eight Warning Signs You Have a Dysfunctional Costing System – Part 2

Tuesday, January 4th, 2011 | Posted by Stacey Adams in Blog

Broken screen of computer

The book Designing Strategic Cost Systems: How to Unleash the Power of Cost Information by Lianbel Oliver has a great list of warning signs that may indicate that your company’s costing system is dysfunctional.  Make sure you check out Part 1 of this blog where I covered the first four signs.  And without further ado, here’s the rest…

#5 – Managers Don’t Understand Product Profitability

Products that are manufactured at high volumes generally have predictable cost results.  Why?  Because they’re manufactured regularly, operations folks are familiar with the processes and require less ramp-up time to produce the goods.  But for some lower volume products, calculating the product cost can become a bit of a mystery.  While the labor and materials required is the same for both high and low volume products, a product that is produced infrequently includes a learning curve that can ultimately increase the cost of the product.  This additional cost may not be captured, thereby skewing the results and leading business leaders to make incorrect decisions on topics including about product mix, pricing, and customers.

#6 – Accountants Spend Too Much Time on Special Requests for Analysis

If accountants feel like they’re recreating the wheel each time product cost information is requested – Houston, we have a problem!  The basic cost information needs of the organization should be readily available through the system allowing cost accountants to focus their efforts on true analysis needed to improve business performance.

#7 – Inconsistencies in Reported Data

Manufacturing companies know all too well that financial accounting and cost accounting are two separate animals with unique purpose.  Even with the difference, the core data used for each function should come from the same source.  The number of units produced or transactions processed in the costing system should match those in the general ledger.  Tight integration of costing, finance and operations systems is required to eliminate problems with inconsistent data.

#8 – Managers Make Suboptimal Decisions

Ever heard the idiom “Robbing Peter to pay Paul”?  Many times costing processes are designed to make decisions that are not in the best interest of the organization.  One example from the book talks about a manager who inflates standards to meet performance levels without understanding how this decision could adversely impact marketing or pricing.  The costing system should help all parts of the business run optimally and help managers make decisions that promote the company’s overall profitability.

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