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Overview

Professional Services

Training

Support and Maintenance

Professional Services

 

3C Software’s Professional Services Group are seasoned accounting and technology experts collaborates with clients to develop a meaningful and actionable costing system that delivers results. We use a three-part approach designed to address all phases of installation and on-going maintenance.

 

Survey Phase

We perform onsite evaluations including interviews with key cost, manufacturing and technical personnel. During this time, we also gain a deeper understanding of existing cost systems, functionality and business processes. Finally, we assess the client’s IT infrastructure to determine how data flows between systems.

 

Implementation Phase

Upon completing the survey phase, the client receives a project plan that describes the scope and approach recommended for a successful implementation. Then a project team of 3C Software and client personnel is assembled to detail the project plan and accomplished any required tasks. During this phase, cost models are built and tested and systems are integrated to deliver data appropriately. Once testing is completed and the client team is trained on how to use the system, the project team will bring the system into production for use throughout the organization.

 

Maintenance Phase

As technology advances and operational needs of our clients change, our Professional Services team is available to assist them in growing and upgrading their costing systems. Regular releases of Impact:ECS provide users with new tools to improve their productivity as we continue to upgrade our system’s capabilities.

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