Artificial intelligence and machine learning are becoming the new normal across all industries. Machines, computer software, and algorithms can now understand written and spoken words at a deep level. Analytics and data intelligence are enhancing business processes and facilitating more intuitive customer service practices. Artificial intelligence and machine learning technologies will facilitate a range of innovations for the wholesale industry. Better process automation, improved customer engagement, more effective assets and even new revenue models are now possible. Real-time data will be taken to new levels with the ability of these technologies to anticipate customer needs and extrapolate futures.