As most supply chain executives and warehouse managers know too well, the supply chain and the warehouse are overwhelmed with their data. Warehouse and forklift connectivity is generating data on worker performance, forklift utilization, and the health and status of vital equipment. One area where greater connectivity is poised to deliver value is forklift fleet service and maintenance. Already, connected service technicians, armed with new technology and increased connectivity, are helping make forklift service calls smarter and more proactive. As more data is gathered on forklift performance and operation, supply chain managers can expect service techs to arrive on-site already understanding the issue and having the right parts to make the repair.