Articles
Manufacturers Can Reduce Their Cost of Service and Improve Customer Satisfaction in Three Steps
“Customer expectations are rising across the board, and manufacturers are demanding greater responsiveness and additional visibility into the service of their equipment as they strive to maximize uptime.”
Manufacturers are leveraging new and improved technologies that boost customer experience, increase the efficiency of the service organization and lower the cost of service. Planning, execution, and analysis can create a framework that will increase competitive differentiation in the manufacturing industry.
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Events
2026
27
May
Gartner Finance Symposium/Xpo 2026
Gaylord Convention Center | Washington, DC