April 18, 2018
A growing number of organizations are choosing to move their finance processes to a centralized shared services center, aiming to reduce cost while improving productivity and efficiency. The shared services metric is considered a key performance indicator for efficiency of finance processes. Across all major finance processes, top-performing finance shared services centers have significantly better staffing ratios than lower performers do. Becoming a top performer is about committing to best practices in process management, structure, governance, and technology.
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