Get Closer to Your Customers.

We know that better service leads to more profit. And in order to provide your customers the best service possible, you need to know what they’re thinking—and act. What if we told you there was a better way to turn your customers’ activities into profitable insight?

Gaining a clearer picture of customer activities takes data—lots of data—and the right technology to turn that data into valuable insight. That’s where ImpactECS comes in.

ImpactECS by 3C Software plugs into your existing systems and accounts for every detail within your service network. From measuring KPIs to projecting cost models—you get complete transparency into all aspects of your business. With ImpactECS, you gain the insight to drive more customer interactions and experience greater profitability.

Make Better Business Decisions with ImpactECS.


  • Financial Services
  • Healthcare
  • Professional Services

Ready to see ImpactECS in action?

Get a glimpse of how we help companies
understand their costs and profits