The Ledger
Curated content foranalytical business leaders
A Profitable Approach to Product Returns
Customer behavior after a purchase can be difficult to predict, which is why many large retailers have very lenient return policies. However, in recent years, these companies have noticed customers taking advantage of these policies and ultimately cutting into profits. Yet new tools and technologies make it possible to segment customers and impose stricter return policies on those whose past behavior warrants it. These predictive models are unique to each retailer, but the right tools will help retailers manage their returns profitability while delivering a positive customer experience.
Read More at The Sloan Review >
Forecasting Labor Costs for 2030
“Organizations around the world could add more than $2.5 trillion to their annual labor costs within 12 years as a result of the global shortage of highly skilled workers, according to new research from Korn Ferry. The report follows up on the recruiting and workforce management firm’s forecast that talent shortage could cost companies $8.5 trillion in unrealized annual revenue by 2030. The United States will face the biggest “wage premium” in 2030, at $531 billion, Korn Ferry says. The term refers to the additional amount employers will need to pay to secure the right talent, above the amount that wages would rise over time due to normal inflation.”
Take Control of Your Cash Flow with Predictive Analytics
Building, developing and growing any business is a challenging endeavor. Growing companies that are more successful than their rivals at navigating this high-stakes environment usually have access to capital that helps cushion the blow of late payments and unplanned costs, optimizes working capital when budget items cannot be redirected, and helps business owners invest in resources to seize new opportunities and mitigate emerging risks.Getting funding for most businesses, unfortunately, is still a challenge. However, one way that midsize companies can improve their chances of getting funding is with better insight- predictive analytics.
Read More at The Digitalist by SAP >
Adopt Dynamic Finance Technology or Get Left Behind
Faced with advances in technology and growing responsibilities, many CFOs are bracing themselves for more change ahead- and understand that they must adapt to be effective. CFOs are still at one remove from the center of digital-transformation efforts, even though they own and manage much of the relevant business information that feeds such initiatives. They must develop and share with other senior leaders a vision for a digital finance function and they have a clear opportunity to shape the evolution of their companies and gain valuable insights and experiences along the way. But those insights and experiences will not come at all if CFOs don’t take the first steps.