The Ledger
Curated content foranalytical business leaders
Get Strategic With Your Quotes
The idea of quoting is simple- Sales teams provide their customers or prospects with a quote based on information produced by a neutral view of costs and the markup necessary to achieve their target profit margins. However, this process is not as straight forward as it sounds. There are many different reasons why quoting can become complex- sales people pursuing commissions and bonuses; accountants applying rigid standard costs and incomprehensible overhead; and manufacturing stuck with getting the job done and somehow taking the blame if it isn’t profitable. So how can improvements be made?
“Adopting an advanced managerial costing system can achieve these quoting objectives, and provide great insights into product, customer and channel profitability, which can be then used to develop new competitive strategies.” -Larry White, Resource Consumption Accounting Institute
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Why “Customer Obsessed Leaders” Are More Successful
A recent study by Forrester Consulting found that almost 90% of the surveyed CFOs are prioritizing improvements to customer experience this year. The study also identified 36% of the participants’ organizations as “customer obsessed leaders.” It defined them as prioritizing customer-focused initiatives this year and having experienced increased customer acquisition, retention, and satisfaction. Consumers are constantly evolving and if companies want to gain customer loyalty and remain competitive, CFOs should employ a data-driven operating model consisting of 5 specific elements.
Turning Your Data Into Dollars
“If you focus your analytics on your decision, you are already ahead of most analytical practitioners.”
New technologies are breaking through the finance world to help companies view their data at new levels of granulation that will provide greater insights, and ultimately leading to better strategy and decision making. However, once finance teams get their hands on this new technology, they don’t know what to do with it. This leads to endless hours of digging through data to find some kind of insights that rarely see the light of day. In order to monetize your data, you need a different approach.
The 3 C’s of Good Planning
A recent report from Adaptive Insights found that finance teams are spending more than half of their time on gathering data and reporting. The more data you have by no means correlates to strong reporting and forecasting because the context of the data matters. Because of this, CFOs are trying to get their teams to spend more time on forecasting and scenario analysis. Jim Johnson, CFO of Adaptive Insights, outlines the 3 C’s of good planning to help combat this issue.
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